Words that save – general public

Target audience

Adults  

Purpose of the training

Raise the participants' awareness of psychological trauma and of the essential role that each person can play in such a situation

Training objectives

  • Provide trainees with a basic knowledge of psychological trauma, coping mechanisms and resilience
  • Identify the behaviour that a layperson must adopt if in the presence of a victim—adult or child—who is at risk of developing psychological trauma
  • Recognise the signs that are indicative of psychological trauma
  • Acquire the basic way of communicating with someone suffering from multiple traumas in an appropriate way
  • Be able to refer those affected to support structures
  • Gain awareness of the role of individuals and of society when it comes to promoting resilience  

Structure of the training

  • 12 people maximum per group
  • 1 day, in full or split into 2 half-days

Training costs

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Words that save – care-givers

Target audience

Healthcare professionals:  nurses and other care-givers working in any sector.

Background to the training

In every hospital department, care-givers must be capable of dealing with patients who are suffering on a physical level but also on a psychological level. Physical problems will be taken care of, but when it comes to finding the right words, care-givers run the risk of avoiding the subject and thus not adequately meeting the needs of the patient.

Purpose of the training

Raise care-givers' awareness of psychological trauma and of the essential role that they have when receiving patients who have suffered from such a trauma.

Training objectives

  • Provide trainees with a basic knowledge of psychological trauma, coping mechanisms and resilience
  • Recognise the signs that are indicative of psychological trauma
  • Identify the behaviour that they must adopt if in the presence of a victim—adult or child—who is at risk of developing psychological trauma
  • Acquire the basic way of communicating with someone suffering from multiple traumas in an appropriate way
  • Refer those affected to support structures
  • Gain awareness of the role of the care-giver when it comes to promoting resilience  

Structure of the training

  • 12–15 care-givers per group
  • 3 days in succession

Training costs

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ODPC